Enquiries from all channels (direct, website, field sales, phone calls emails and partners) come into a single database giving you "unified view" of a prospect / customer, consolidating enquiries under a single account that may have been accumulated over the years. In real time, in a team environment, sales managers and sales people track their activity as prospects move through the enquiry process. Everyone is accessing the same centrally managed database, which enhances collaboration, forecasting and marketing analysis over a period of time

The only way to get trust and relationship evolved into a sale is to follow-up

• Your leads are being stored for future reference
• Your leads are being followed up at the right time
• You don?t lose Prospective Clients due to non follow-up
• Your leads has been targeted for future projects/products
• Reports for top management for Sales and Marketing team performance
• Reports on Individual performance
• Reports of Company performance based on existing sales process
• Reporting helps in informed decision making process
• Improve conversion rates
• Communication can be handled by team even if a team member is off or left the company
• Give data on the ROI on the marketing budget
• Helps improve forecasting on the marketing budget